Global Help Desk The Global Help Desk, including emergency technical support, is located at our Head Office in Toronto and is officially bilingual (English & French). We have the expertise and capabilities to provide multi-lingual support in over eighteen languages including Spanish, Korean,Mandarin, and Cantonese.
Support services for your L’eBIZ Supply Chain solution starts with our expert Help Desk Agents, who are well-versed with the specific details of your customized L’eBIZ supply chain application, relevant business process and the general technology infrastructure in use for your initiative. Our Help Desk Agents understand the importance of strong, responsive support to ensure a successful operation and satisfied customers. Key Metrics - Over 5800 trading partners supported world wide 7/24
- Average up time 99.99%
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