Careers

If you are interested in joining a close-knit and driven team of professionals, working together to deliver innovative B2B technology solutions, you’ve come to the right place!

The QLogitek team is made of business and technology professionals alike, with a passion for achieving excellence in support of both client and organizational objectives. Our dedication to evolving technology means that we are continuously looking for new talent. We also strive to deliver an outstanding customer experience, as this is ultimately what drives our business and what sets us apart from the competition.

Our parent company, Smart Employee Benefits (SEB: TSXV), is a provider of group benefits and health claims processing services. As such, our employees gain access to SEB’s innovative health and wellness benefits and services.

To apply:

Please indicate your interest by applying directly to recruitment@seb-groupinc.com, citing the position title, requisition number in the email subject line.

Description

The individual must be a highly motivated and dedicated professional who demonstrates a strong commitment to excellence, customer focus and understands the vital importance of being part of a team. Must have problem-solving abilities, work independently and communicate effectively.

This position requires the individual to develop, install, implement, maintain, test, and debug web-based application software systems, in a fast paced working environment.

It requires keeping up-to-date with changing technology to ensure prompt output which meets professional standards of quality while respecting efficiency and sophistication.  The individual must be able to learn quickly and independently.

The individual must have good communication skills, the ability to perform assignments requiring strong analytical skills and logic. Ability to read, comprehend and apply technical knowledge.

Responsibilities:

  • Perfect tasks of a developer through the full development life cycle.
  • Interact with manager, team members, and customers.
  • Provide input to design and requirements.

Required Skills:

Must have:

  • Proven track record of building web applications from inception to deployment
  • Minimum of 5 years of real world practical experience coding in C#
  • Minimum of 10 years of real world practical experience in web development using html, css, javascript, jquery to create highly functional user interfaces
  • Experience developing public and internal facing web applications.
  • Experience utilizing design patterns like a 3 tier code architecture
  • Experience coding web forms and utilizing .NET web controls such as gridview, dataview, etc.
  • Experience with MS SQL Server and writing stored procedures and T-SQL
  • Experience writing and calling web services
  • Experience working with one or source control software (Team Foundation Server etc.)
  • Ability to understand complex business process and requirements and translate them into code
  • Ability to analyze and code from specifications
  • Strong verbal communication skills

Nice to have:

  • Experience developing in traditional ASP, MVC, NET Core.
  • Experience creating rich client-side driven front end UIs
  • Experience using .NET 4.0 technologies, linq, entity framework (ORM), etc.
  • Experience with Reporting tools such as Crystal Reports, etc.

Platform:

  • Experience developing ASP.Net applications for high volume Internet web portals
  • Required Technical Skills:  ASP.NET, C#, .Net Framework 2.0/3.5/4.0+, Visual Studio, SQL Server, IIS, Source Control (TFS), XML, AJAX/Javascript, CSS, Report Development (Crystal Reports, ActiveReports, or SQL Reporting Services), Web Services/

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Description

The individual must be a highly motivated and dedicated professional who demonstrates a strong commitment to excellence, customer focus and understands the vital importance of being part of a team. Must have problem-solving abilities, work independently and communicate effectively.

This position requires the individual to develop, install, implement, maintain, test, and debug web-based application software systems, in a fast paced working environment.

It requires keeping up-to-date with changing technology to ensure prompt output which meets professional standards of quality while respecting efficiency and sophistication. The individual must be able to learn quickly and independently.

The individual must have good communication skills, the ability to perform assignments requiring strong analytical skills and logic. Ability to read, comprehend and apply technical knowledge.

Responsibilities:

  • Perfect tasks of a developer/analyst through the full development life cycle.
  • Interact with manager, team members, and occasionally, customers.
  • Provide input to design and requirements.

Required Skills:

Must have:

  • Proven track record of building web applications from inception to deployment
  • Minimum of 5 years of real world practical experience coding in C#
  • Minimum of 5 years of real world practical experience in web development using html, css, javascript, jquery to create highly functional user interfaces
  • Experience developing public and internal facing web applications.
  • Experience utilizing design patterns like a 3 tier code architecture
  • Experience coding web forms and utilizing .NET web controls such as gridview, dataview, etc.
  • Experience with MS SQL Server and writing stored procedures and T-SQL
  • Experience writing and calling web services
  • Experience working with one or source control software (Team Foundation Server etc.)
  • Ability to understand complex business process and requirements and translate them into code
  • Ability to analyze and code from specifications
  • Strong verbal communication skills

Nice to have:

  • Experience developing in traditional ASP, MVC, NET Core.
  • Experience creating rich client-side driven front end UIs
  • Experience using .NET 4.0 technologies, linq, entity framework (ORM), etc.
  • Experience with Reporting tools such as Crystal Reports, etc.

Platform:

  • Experience developing ASP.Net applications for high volume Internet web portals
  • Required Technical Skills: ASP.NET, C#, .Net Framework 2.0/3.5/4.0+, Visual Studio, SQL Server, IIS, Source Control (TFS), XML, AJAX/Javascript, CSS, Report Development (Crystal Reports, ActiveReports, or SQL Reporting Services), Web Services

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QLogitek overview

QLogitek is a B2B technology service provider, specializing in a range of services including application integration, infrastructure and hosting, networking, and security. Based in Toronto (Canada), the company has been serving Tier 1 and 2 customers in both the public and private sectors for over 25 years and is known globally for its expertise in delivering cloud and on-premise integration services.

The QLogitek Team consists of all levels of certified professionals in the areas of IT networking, virtualization, server maintenance, storage, security, application development, database administration, systems integration and production support.

Our parent company, Smart Employee Benefits (SEB: TSXV), is a provider of group benefits and health claims processing services. As such, our employees gain access to SEB’s innovative health and wellness benefits and services.

If you wish to know more about us, please visit our website http://www.qlogitek-seb.com/

Job overview

The Service Desk Technician will serve the customers who are seeking assistance in technical issues. Daily tasks would involve managing tickets, answering calls, installing various software and troubleshooting. The Service Desk Technician should also ensure that the technology complies with the policies of the company. The Service Desk Technician should also assist in other activities related to the IT Operations.

Responsibilities:

  • Serving as a first point of contact for customers/users seeking technical assistance
  • Entering and managing tickets in our ticketing system to track issues and requests
  • Following-up with users/customers with status and info updates
  • Answering telephone calls of internal and external users/clients who are seeking technical assistance
  • Troubleshooting of various hardware and software via relevant questions and diagnostic techniques
  • Setting-up various hardware ranging from basic user equipment to datacenter devices and cabling
  • Installing and configuring various software
  • Providing accurate information about IT products or services
  • Resolving tier 1 tickets while adding relevant notes/documentation and time entries
  • Escalating tickets to the next tier where required or appropriate
  • Updating the asset tracking system to accurately reflect status, location, and condition of equipment
  • Assisting to ensure compliance of people and technology with technical and procedural standards and policies of the company
  • Participating in after hours on-call rotation (calls & alerts)
  • Seeking ways and taking initiative to assist in continuous improvement of technology solutions, policies, and procedures
  • Assisting with other/miscellaneous initiatives and tasks within the scope of IT Operations

Experience and Skillsets

  • Initiative and organizational skills with great attention to details
  • Able to adapt and quickly develop in-depth technical understanding of new and different systems/applications
  • Must be a team player willing to work on a variety of technical initiatives
  • Strong analytical and problem-solving skills (analyze situations, diagnose problems, develop, and implement solutions)
  • Must have the ability to work independently and identify priorities for completion of multiple tasks
  • Exhibit solid communication skills, both written and verbal with the ability to communicate and articulate technical information into layman terms
  • Punctuality and accountability are required
  • Must have experience with Active Directory and Windows OS (Server and Workstation)
  • Must have experience with ticketing systems and remote machine management tools
  • Must have good interpersonal and customer service skills
  • Candidates with any two (or more) of the following certificates are preferred:
    • CompTIA A+
    • CompTIA Network+
    • MCSA
    • ITILv4 Fundamentals
  • Microsoft 365 Certified: Modern Desktop Administrator Associate

We offer you

  • A safe and dynamic work environment
  • Be part of an amazing team
  • Competitive benefits and pension plan, including free access to a doctor 24/7 through our EQ Care benefit
  • Flexibility to work from home
  • Continuing education & training
  • Tremendous potential with a growing organization

Logitek Technology Ltd. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. QLogitek is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@qlogitek.com

We thank you for your interest in Logitek Technology Ltd. Only candidates under consideration will be contacted.

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We look forward to hearing from you!