Enterprise Service Management

Transform Your IT Service Management with QLogitek

Empower your Organization with QLogitek’s advanced Enterprise Service Management solutions.

Designed to optimize your service delivery throughout your entire business, our Enterprise Service Management solutions simplify and automate complex business processes. Enhance your service delivery with an AI-powered, rapid, and efficient ITIL-aligned Enterprise solution.

Whether you’re managing incidents, changes or assets, our Enterprise solutions streamline every aspect of service delivery, allowing you to focus on your core business.

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Why Choose Us

Seamlessly Integrated Premier Solutions

  • Pure SaaS solution fully supported by our team of in-house experts
  • Your one-stop-shop for software purchase, implementation, support, and training
  • 23 years of experience delivering ITSM solutions in North America
  • Personalized customer service model
  • Flexible implementation approach guided by our ITSM specialists

Our Solutions

As a premier partner of Halo Service Solutions, QLogitek delivers industry-leading ITSM technology, offering a flexible suite of Enterprise Service Solutions. 

Halo’s innovative ITSM, PSA, and CRM solutions are trusted by over 100,000 users globally. Our focus is on strengthening customer relationships and maximizing team efficiency through smart digital workflows and advanced automation.

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HALO ITSM Logo

Dedicated to Enterprise Service Management

Everything an enterprise needs to deliver results and collaborate effectively.

Key Features & Benefits

  • Automatically categorize, prioritize, and assign incidents with AI-driven incident management, reducing resolution times and improving service quality
  • Simplify complex processes like change management and asset tracking with powerful automation tools, ensuring consistency and reducing manual errors
  • Use predictive analytics to identify and address potential issues before they impact your business, enhancing the overall user experience
  • Centralize your systems into a single application by taking advantage of the HaloITSM integrations

Fully Scalable Enterprise Service Solution

As your business needs evolve, you can integrate HaloCRM and HaloPSA into your HaloITSM solution, making it the ultimate centralized service solution.

Dedicated to Customer Service

HaloCRM seamlessly integrates with your ITSM solution, offering an intuitive platform to manage customer interactions with ease.

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Dedicated to Managed Service Providers

Take control over all aspects of assets, items and contacts in a single space to give your team transparency and power.